How do I use my voucher?
With a voucher, you're able to get a discount when you purchase products through our online store. Here's how to claim your discount:
- Pick a product (one that's applicable for a voucher discount) from our online store.
- Go to your shopping bag by clicking the 'Check out' button at the top of the screen.
- Click ‘Enter promo code’ under your order summary.
- A voucher field will appear. Type your voucher code into the field and hit ‘Apply'.
Keep in mind the voucher:
- Is only valid for a limited time.
- Might contain product exclusions and exceptions.
- Cannot be applied after you've placed an order.
- Cannot be combined with other promotions, offers or discounts. If more than one promotion or discount offer applies to your order, we'll use the one with the greatest discount.
You can find the Terms and Conditions related to voucher usage stated on the bottom of your email, or on the voucher.
Frequently asked questions
- How do I check my order or delivery status?
- How do I return my product(s)?
- Why is my order late?
- Can I get a notification when a product is back in stock?
- What is the warranty on my product(s)?
- What happens to my voucher if I return my online order, or part of it, or if my order is cancelled?
- What should I do if my voucher code isn't working?
- How do I use my voucher?
- What should I do if I haven't received my refund yet?
Where is my order?
Log in or use the Guest Tracker to quickly track your order, start a return, cancel items, and check the status of a refund.
Still can't find your answer?
ASK OUR CUSTOMER SERVICE
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|Sat||10:00 AM to 5:00 PM|