Customer Support availability during COVID-19

Last updated: 01/05/2020

Due to the increase in volumes that we are seeing into our customer service centres we have taken the decision to route some of our UK calls through to our other European centres, this allows us to answer your questions as quickly as possible. We appreciate your understanding and want to re-assure you that we are doing all we can to get to your calls and messages as quickly as possible. Our aim is to continue to supply you with a world class service and the steps we have taken allow us to continue doing this.


Please check the following FAQ's which may answer your question in the meantime:


How do I check my order or delivery status?


How do I return my product(s)?


Can I exchange my products?


When will I get my refund after I returned my order?

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Mon - Fri 8:00 AM to 8:00 PM
Sat - Sun 9:00 AM to 7:00 PM