Why can't I find my order in my order history?

Last updated: 02/11/2016

It may be that you placed your order using the guest checkout option. In this case, the order is not associated with a registered account. However, you can still check the status of your online order by using the order tracker.

Did you find this article helpful?

Yes / No

Where is my order?

Log in or use the Guest Tracker to quickly track your order, start a return, cancel items, and check the status of a refund.

Still can't find your answer?

ASK OUR CUSTOMER SERVICE

Mon - Fri 8:00 AM to 9:00 PM
Sat 9:00 AM to 5:00 PM