Shipping & Delivery
Most orders begin processing as soon as your online purchase is completed. You won't be charged for any product until it's shipped to you.
• Standard Shipping, 2–4 business days
Your order should arrive within two business days if you order before 1:30 pm.
• Express Shipping, 1-2 business days
All orders placed before 1:30 pm on business days ship the same day.
• Your Reebok custom shoes orders, 3 to 5 weeks
Because customised Your Reebok products are made individually for you, it takes a bit longer for your order to arrive. If you made a mixed order, with both customised and non-customised products, the products are sent separately. The non-customised products will arrive according to the delivery times mentioned above - depending on the shipping method you chose.
You will receive an email notifying when your order has been shipped.
Please note our warehouse is closed on the following date(s):
25th of December 2012
26th of December 2012
For orders placed on, or the day before one of these dates, delivery time will be extended by 1 – 2 working days.
Reebok offers Free Delivery on all orders over £100 excluding YourReebok shoes, because these are despatched individually from the factory. Reebok charges flat shipping rates per ship-to address for Customised shoes (3-5 weeks). The flat rates correspond to delivery methods below. Rates (incl. VAT) are as follows:
• Orders with standard products only:
o Standard delivery – £ 3.95
o Express delivery – £ 9.95
• Orders with Customised products only:
o Standard delivery - £ 6.50
• Orders with both standard and customised products:
o Standard + Customised delivery - £ 3.96 + £ 6.50